Testimonials About Your Cosmetic Dentist in Walnut Creek
We believe that our patients are the best judges of the quality and service of our dentistry in Walnut Creek, California. Read what our patients are saying about us on anything from the office decor to composite fillings in Walnut Creek CA below.
"After a bad experience at another Bay Area dentist I finally found a practice I can feel relaxed about going to. I am so happy with the care that I have received at DCWC! Dr. Greenfield is amazing, knowledgeable and really takes his time to understand your needs/concerns as a patient. After telling him my concerns with being numbed with a shot he assured me I wouldn't feel it. Amazingly I didn't feel a thing!! The front desk knew me by name after just one visit and the entire staff is fantastic. I wish I could give more stars!
Love, Love, Love this practice!"
"Finally found a dental group I like and will return to. I have seen two dr's here who were very thorough, had a gentle touch and kind demeanor. Hygienists and front office staff is both professional and friendly.
The atmosphere is relaxing and comforting as well.
Would give 10 stars if I could."
"I saw Dr. Greenfield who was knowledgeable and patient.
The dental assistant Nancy was wonderful!"
"1) I hate the dentist. Period.
2) I have plenty of experiences with bad dentists causing me so much pain and costing me a lot of money.
3) I'm with a BS HMO (yes, I meant that kind too)
4) I hadn't seen a dentist in about 2 years.
5) The providers in my area are rated with nothing more than 1 1/2 stars. So I decided to cross the tunnel to try out DCWC based on these ratings and stories. As you can see my apprehension was very high when I walked through the door.
My experience turned out much much better than I had feared.
The decor was calming, receptionist was friendly, the dental hygienist ( marisol? ) was quiet and gentle, and most importantly Dr. Yi was so careful and informative. He explained to me the issues I had with my teeth in a manner I understood, including why I experience so much pain (I have sensitive teeth, apparently) and he wasn't in any hurry in doing so.
True my experience didn't end up being extensive dental work so that may change down the road when I have to start paying, but ultimately I'll put up with a lot if someone just treats me with respect and takes the time to make me feel comfortable.
I am so grateful I now have a dentist I can rely on that I will cross the tunnel to see them dutifully every 6 months."
"I hadn't been to a dentist in over 10 years because my last visit when I was 16 was embarrassing and traumatic. I walked in about 10 minutes early with my already filled out new patient paperwork I downloaded from the website. I explained my story to the receptionist and ask if she could make sure the people who helped me today would be sensitive to my situation. She assured me they would take care of me and after a few minutes of waiting I was taken back by my hygienist.
She was very warm and comforting and she asked me some questions on my history then explain what we were going to be doing first. She took several xrays and then Dr. Greenfield came in to begin the cleaning. The receptionist had already told him my story but he wanted to know exactly what happened so he wouldn't repeat it. I explained with some short details and he was awesome. My cleaning went very well and then he came back to explain what problems I had and what the options were.
Then before any work was done, the insurance biller came in to explain what my insurance covered and what I was responsible for. They gave me options of doing everything today or splitting it between two appointments. I like that I was given a choice and that everything was explained before the work had taken place.
I got back in the chair with Dr Greenfield and he finished me up and we scheduled the next appointment. I can't say anything about the other dentists in the office but Dr Greenfield, the receptionist, the insurance biller, and my hygienist were incredibly wonderful and accommodating. I won't have any problems coming back to this office for regular check-ups. :)"